Best In Class
What makes Nerocall Canada’s leading Call Center provider?
Why our clients choose Nerocall
At Nerocall, we understand that every call reflects your brand. That’s why we go beyond just providing agents — we deliver measurable performance, exceptional service, and complete peace of mind.
We Represent Your Brand — Seamlessly
Our agents are trained to sound like your in-house team, not an outsourced call center. Every conversation is handled with professionalism, empathy, and precision — so your customers or patients always feel valued.
Quality You Can Measure
At Nerocall, quality isn’t just a goal — it’s our foundation. We perform daily call audits and quality checks to maintain the highest standards.
You receive regular performance reports and call insights, giving you full visibility and control — without the management headache.
Scalable, Reliable Staffing
Need to expand your front office during peak hours or reduce staffing during slower periods? With Nerocall, you can scale up or down effortlessly — no hiring, training, or HR challenges.
Significant Cost Savings
Our clients typically save 40–60% compared to in-house staffing — while improving efficiency and customer satisfaction.
You gain a high-performing team at a fraction of the cost.
Security is in Our DNA
We take data protection seriously.
From call handling to system access, every process follows strict HIPAA, PHIPA, ISO27001, SOC-2 and GDPR standards to keep your patient and client data secure.
Performance That Drives Results
We track key metrics like conversion rates, response time, and satisfaction scores — and continuously optimize them.
At Nerocall, you don’t just get agents — you get accountability and results.
Effortless Onboarding
We make transitioning to Nerocall simple and stress-free.
Our onboarding process maps your workflows, trains our agents on your systems, and gets you fully operational — often within two weeks.
Your Focus, Our Mission
Let us take care of your calls, so you can focus on growing your business.
With Nerocall, outsourcing isn’t a risk — it’s an advantage
- Why our clients choose Nerocall
At Nerocall, we understand that every call reflects your brand. That’s why we go beyond just providing agents — we deliver measurable performance, exceptional service, and complete peace of mind.
- We Represent Your Brand — Seamlessly
Our agents are trained to sound like your in-house team, not an outsourced call center. Every conversation is handled with professionalism, empathy, and precision — so your customers or patients always feel valued.
- Quality You Can Measure
At Nerocall, quality isn’t just a goal — it’s our foundation. We perform daily call audits and quality checks to maintain the highest standards. You receive regular performance reports and call insights, giving you full visibility and control — without the management headache.
- Scalable, Reliable Staffing
Need to expand your front office during peak hours or reduce staffing during slower periods? With Nerocall, you can scale up or down effortlessly — no hiring, training, or HR challenges.
- Significant Cost Savings
Our clients typically save 40–60% compared to in-house staffing — while improving efficiency and customer satisfaction. You gain a high-performing team at a fraction of the cost.
- Security is in Our DNA
We take data protection seriously. From call handling to system access, every process follows strict HIPAA, PHIPA, ISO27001, SOC-2 and GDPR standards to keep your patient and client data secure.
- Performance That Drives Results
We track key metrics like conversion rates, response time, and satisfaction scores — and continuously optimize them. At Nerocall, you don’t just get agents — you get accountability and results.
- Effortless Onboarding
We make transitioning to Nerocall simple and stress-free. Our onboarding process maps your workflows, trains our agents on your systems, and gets you fully operational — often within two weeks.
- Your Focus, Our Mission
Let us take care of your calls, so you can focus on growing your business. With Nerocall, outsourcing isn’t a risk — it’s an advantage
- We provide turnkey 24x7 call center and virtual assistant services.
- We have global operations with 1000+ call center employees.
- We serve more than 200 customers worldwide.
- We are PHIPA, HIPAA, PIPEDA compliant.
- We deliver the best value for your investment: high quality, low rate
- We provide consultation on installation of on-premise and cloud based contact centers.
Call Center Services
We are passionate about the service we provide and take immense pride in our work.