Best In Class

What makes Nerocall Canada’s leading Call Center provider?

Why our clients choose Nerocall

At Nerocall, we understand that every call reflects your brand. That’s why we go beyond just providing agents — we deliver measurable performance, exceptional service, and complete peace of mind.

 

We Represent Your Brand — Seamlessly

Our agents are trained to sound like your in-house team, not an outsourced call center. Every conversation is handled with professionalism, empathy, and precision — so your customers or patients always feel valued.

 

Quality You Can Measure

At Nerocall, quality isn’t just a goal — it’s our foundation. We perform daily call audits and quality checks to maintain the highest standards.
You receive regular performance reports and call insights, giving you full visibility and control — without the management headache.

Scalable, Reliable Staffing

Need to expand your front office during peak hours or reduce staffing during slower periods? With Nerocall, you can scale up or down effortlessly — no hiring, training, or HR challenges.

Significant Cost Savings

Our clients typically save 40–60% compared to in-house staffing — while improving efficiency and customer satisfaction.
You gain a high-performing team at a fraction of the cost.

Security is in Our DNA

We take data protection seriously.
From call handling to system access, every process follows strict HIPAA, PHIPA, ISO27001, SOC-2 and GDPR standards to keep your patient and client data secure.

 

Performance That Drives Results

We track key metrics like conversion rates, response time, and satisfaction scores — and continuously optimize them.
At Nerocall, you don’t just get agents — you get accountability and results.

 

Effortless Onboarding

We make transitioning to Nerocall simple and stress-free.
Our onboarding process maps your workflows, trains our agents on your systems, and gets you fully operational — often within two weeks.

Your Focus, Our Mission

Let us take care of your calls, so you can focus on growing your business.
With Nerocall, outsourcing isn’t a risk — it’s an advantage

 

At Nerocall, we understand that every call reflects your brand. That’s why we go beyond just providing agents — we deliver measurable performance, exceptional service, and complete peace of mind.

Our agents are trained to sound like your in-house team, not an outsourced call center. Every conversation is handled with professionalism, empathy, and precision — so your customers or patients always feel valued.

At Nerocall, quality isn’t just a goal — it’s our foundation. We perform daily call audits and quality checks to maintain the highest standards. You receive regular performance reports and call insights, giving you full visibility and control — without the management headache.

Need to expand your front office during peak hours or reduce staffing during slower periods? With Nerocall, you can scale up or down effortlessly — no hiring, training, or HR challenges.

Our clients typically save 40–60% compared to in-house staffing — while improving efficiency and customer satisfaction. You gain a high-performing team at a fraction of the cost.

We take data protection seriously. From call handling to system access, every process follows strict HIPAA, PHIPA, ISO27001, SOC-2 and GDPR standards to keep your patient and client data secure.

We track key metrics like conversion rates, response time, and satisfaction scores — and continuously optimize them. At Nerocall, you don’t just get agents — you get accountability and results.

We make transitioning to Nerocall simple and stress-free. Our onboarding process maps your workflows, trains our agents on your systems, and gets you fully operational — often within two weeks.

Let us take care of your calls, so you can focus on growing your business. With Nerocall, outsourcing isn’t a risk — it’s an advantage

Call Center Services

We are passionate about the service we provide and take immense pride in our work.

Operator Services

Operator Services

Don't loose another call. Nerocall offers call operator services with guaranteed language proficiency. Don't loose another potential customer, contact us today!
Scheduling Services

Scheduling Services

Nerocall provides inbound and outbound scheduling services with rescheduling and follow up reminders. Let us fill your schedule for you, contact us today!
Telemarketing Services

Telemarketing Services

Nerocall can help boost your marketing efforts. Drive awareness to your brand with a more efficient approach. Let us help your business thrive, contact us today!
Virtual Assistant Services

Virtual Assistant Services

Hire Nerocall’s remote virtual assistants to perform tasks such as data entry, call answering, event planning, scheduling appointments, correspondence management, travel planning, book keeping. Save time, money, and other valuable resources. Contact us today!
Data Entry Services

Data Entry Services

Spending too much time entering data? Let us take that off your plate. Nerocall offers data entry services with guaranteed accuracy. Contact us today to learn more!