MyHealth is pleased to share our experience with Nerocall. From the very beginning, their exceptional responsiveness truly stood out. Whenever we had a question or needed assistance, their team was always just a call, or message away. These days, it's rather difficult to find a company that can effectively prioritize client concerns, addressing them immediately.
What truly sets Nerocall apart is their company policy on fairness and professionalism. Throughout our collaboration, they consistently demonstrated a dedication to treating their customers (regardless of their hierarchy in the company) with utmost commitment and respect. This level of fairness not only fosters trust between Nerocall and all client employees, but also reflects in their genuine care for their clients' success.
Nerocall's professionalism is truly commendable. Every interaction I've had with their team has been marked by a high level of expertise and courtesy. It's clear that they take pride in their work and are committed to delivering top-notch services. Their attention to detail and commitment to excellence shine through in every aspect of our partnership.
In an era where companies often fall short on one or more of these vital qualities, Nerocall stands as a shining example of how a business can and should operate. Their responsiveness, fairness, and professionalism creates an environment that fosters positive relationships and successful outcomes. MyHealth truly recommends Nerocall to anyone seeking a call center, transcription and dictation services provider they can truly rely on.
What truly sets Nerocall apart is their company policy on fairness and professionalism. Throughout our collaboration, they consistently demonstrated a dedication to treating their customers (regardless of their hierarchy in the company) with utmost commitment and respect. This level of fairness not only fosters trust between Nerocall and all client employees, but also reflects in their genuine care for their clients' success.
Nerocall's professionalism is truly commendable. Every interaction I've had with their team has been marked by a high level of expertise and courtesy. It's clear that they take pride in their work and are committed to delivering top-notch services. Their attention to detail and commitment to excellence shine through in every aspect of our partnership.
In an era where companies often fall short on one or more of these vital qualities, Nerocall stands as a shining example of how a business can and should operate. Their responsiveness, fairness, and professionalism creates an environment that fosters positive relationships and successful outcomes. MyHealth truly recommends Nerocall to anyone seeking a call center, transcription and dictation services provider they can truly rely on.
Dina Sergi
Chief Executive Officer - MyHealth Centre
Nerocall has integrated and aligned with our goals to offer prompt and quality patient care. Their well-trained team adopted to our unique requirement and provided agents an exceptional training to ensure flawless and professional communication with the patients. Weekly quizzes and refresher training sessions allow agents to improve their skills and learn continuously. Partnership with Nerocall has allowed us to improve our customer support in the Cardiology Department and they have consistently demonstrated the ability to take care of the patients with the utmost efficiency and professionalism. Nerocall has consistently contributed to the success of our business.
Setareh Mortazavi
Director - CardiologyNow
Nerocall has consistently demonstrated their ability to handle our patient’s inquiries and concerns with utmost care and efficiency. Their well-trained representatives exhibit exceptional communication skills, ensuring that our patient’s needs are addressed promptly and accurately. What stands out about Nerocall is their adaptability and flexibility in meeting our unique requirements. They have seamlessly integrated with our operations, aligning their approach with our values and goals. This partnership has not only improved our customer support but has also allowed us to focus on core business activities.
Tarun Nayyar
Operations Lead - MyHealth Centre